Product Manager — Project Management Software (m/f/d)
Jena
Full-time
Permanent employee
Job Description
Be the driving force behind our software Cloud Coach PSA. You translate strategic directives and customer feedback into a clear product vision, own the roadmap and prioritization for our product line, and ensure alignment between Engineering, Professional Services, and US Go-to-Market teams—from idea to release. You are the central point of contact for our software product, with direct interfaces to all relevant areas.
Your Responsibilities
- Problem Definition & Product Direction: Define problems, success metrics, and solutions. Pre-vet ideas, ensure the team works on the right problems, and validate solutions.
- Roadmap Ownership: Prioritize within the Now/Next/Later framework, weigh all inputs (bugs, features, feedback, data, competitive analysis), and own release timelines and roadmap accuracy.
- Customer Discovery: Validate problems and test solutions through regular conversations. Translate recurring patterns from Customer Success and Support into roadmap input.
- AI & Agentic Product Direction: Shape AI-powered PSA features (problem definition, behavior, guardrails, success metrics) and validate them with customers pre-launch.
- Release Execution & Cross-Functional Partnership: Ensure smooth workflows with the development team, represent the product in standups, and collaborate on release readiness. Monitor usage and regressions post-release and feed insights into the roadmap.
- Market & Competitive Awareness: Track the PSA/Professional Services Automation market (pricing, feature parity, ISV dynamics, Salesforce ecosystem) and identify trends to inform roadmap sequencing.
- Internal PSA Expertise: Serve as the go-to for feature functionality and intent. Coordinate hot-account escalations between Support and the roadmap.
Our Expectations
- Product Management Expertise: Proven track record in B2B SaaS product management—owning direction, prioritization, and execution from problem definition to launch.
- PSA & Project Management Knowledge: Experience with PSA, professional services operations, project management software, or customer success platforms.
- Prototyping & Handoff: Create prototypes (e.g., UI sketches, requirements, positioning) and hand them off to specialists at the right time.
- Salesforce Ecosystem: Familiarity with ISV/AppExchange, Salesforce-native products, platform constraints, AppExchange dynamics, and admin-level knowledge.
- Customer Discovery: Experience with interviews, qualitative synthesis, and data-driven decision-making.
- AI Features: Hands-on experience shaping AI-powered or agentic features (discovery, behavior, guardrails, validation).
- AI Tools & Methodology: Proficient with AI tools (Claude, ChatGPT, retrieval/prototyping workflows) and a keen interest in how AI transforms product management.
- Fluent English, advanced German.
That's us
JustOn is synonymous with the successful automation of financial processes. As a leading ISV software provider on the Salesforce platform, we help companies digitalize their billing, payment, and accounting processes. Our innovative software enables renowned companies worldwide to bill any modern business model directly.
Since September 2025, we’ve been part of the Cloud Coach Group. Together with our team in Fort Collins, Colorado, we offer our customers Professional Service Automation with Finance Management – without ERP complexity. As our team member, you’ll benefit from international exchange and development opportunities within the group.
We take responsibility seriously: We provide long-term jobs with perspective, support non-profit initiatives, and actively promote both recreational and competitive sports. Successful companies need a strong environment.
Since September 2025, we’ve been part of the Cloud Coach Group. Together with our team in Fort Collins, Colorado, we offer our customers Professional Service Automation with Finance Management – without ERP complexity. As our team member, you’ll benefit from international exchange and development opportunities within the group.
We take responsibility seriously: We provide long-term jobs with perspective, support non-profit initiatives, and actively promote both recreational and competitive sports. Successful companies need a strong environment.
JustOn as employer
Redefining Work-Life Balance
- Every other Friday off – with full pay! Our 4.5-day model reflects our vision of modern work
- Market-competitive and performance-based compensation
- Flexible work location: After onboarding, you choose between office and remote work
- €1,500 annual training budget
- High-quality office in Jena with modern amenities
- Cheerful, motivated team with short decision-making paths
- Experience the JustOn team spirit and benefit from our expertise
- Intensive training in our Salesforce-native solutions
- Clear career paths in a growing market
Arbeitsort
Jena, Germany
About us
The JustOn GmbH was founded in 2010 in Jena (Germany). Withe the software solution JustOn Billing & Invoice Management it stands for successful, cloud-based automation of billing and invoicing processes. We are a leading provider on the Salesforce Platform and support companies to realize their digitalization strategy .